TelaIQ provides business software for apparel retailers and wholesalers. This policy explains the information handled when someone uses a TelaIQ application, visits our website, requests a demo, or contacts support.
Effective August 12, 2026
Depending on the services a business enables, TelaIQ may handle work contact details, account and device identifiers, authentication records, support messages, and operational records such as products, inventory, customers, orders, returns, services, and transaction history. The public demo-request form also collects the details entered in that form.
We use information to provide and secure the service, authenticate users, synchronize business records, support requested workflows, prevent abuse, troubleshoot problems, communicate about the service, and meet legal obligations. TelaIQ does not sell personal information or use it for third-party advertising or cross-app tracking.
TelaIQ Register can use the camera when a user chooses to scan a product barcode. Barcode recognition occurs on the device; camera images are not uploaded or retained by TelaIQ. Other device permissions are requested only when a business enables a supported feature that needs them.
We use vetted providers for infrastructure, security, communications, and enabled integrations. They process information only for the service being provided and under applicable agreements. Payment-card details are handled by an approved payment provider when a supported payment integration is enabled; TelaIQ does not store full card numbers.
Application data is protected in transit and access is limited by business account, role, and location. Supported native state is encrypted on the device. Information is retained for the business relationship, operational integrity, security, and legal requirements, then deleted or de-identified when it is no longer needed. Some immutable business and audit records must be preserved.
TelaIQ processes merchant and workforce information on behalf of the subscribing business. Users should contact their organization administrator to correct or delete business-account data. They may also contact TelaIQ for access, correction, deletion, or other applicable privacy requests; we may need to verify the requester and coordinate with the account owner.
Demo and contact request details are sent through our communications provider to a restricted TelaIQ team inbox so we can reply and coordinate the requested discussion. To request redaction of the application record, use the contact form and provide the address used for the original request. The application then retains only minimized operational and audit evidence; previously delivered email copies follow our communications-retention practices.
Use the TelaIQ contact form for a privacy question or request. For product help, visit TelaIQ Support.